NexText – Text Message Marketing Technology

SMS Marketing Features

NexText SMS Marketing Technology is Packed with Features to Connect with your Audience

Take your business to the next level with NexText’s Text Marketing Platform. Packed with features and easy to learn and onboard. Become the master of your fate and grow your business with text message technology.

SMS Marketing Features

NexText SMS Marketing Technology is Packed with Features to Connect with your Audience

Take your business to the next level with NexText’s Text Marketing Platform. Packed with features and easy to learn and onboard. Become the master of your fate and grow your business with text message technology.

A Powerful Platform Loaded With Features

Text marketing has quickly become a must-have tool in 2022. Businesses of all sizes can use texts to attract new consumers, increase sales, improve customer service, and keep customers coming back by providing information on discounts, events, and great deals. Keeping your customers informed and engaged has never been easier.

Two-way Texting

It's not particularly enjoyable to have one-way discussions. You can communicate with consumers in real-time through two-way messaging. Texting a keyword or responding to one of your previous bulk or 1-on-1 texts can start a conversation with prospects/customers. Take the time to answer any questions they might have and obtain critical feedback so you can serve them better. This is the most personalized method of engaging with your consumers.

Double Opt-In

In other situations, you may want individuals to "double opt-in" to your text messages. To be added to a list, someone must reply "yes" before being confirmed as a subscriber. You may enable this with a quick click.

Opt-In Links

Individuals can opt-in with the click of a link. Our custom opt-in links are an excellent method to grow your lists. Simply open the messaging program on any mobile device and the number and keyword will be filled in automatically.

Email Capture

After subscribers join your text lists, you can capture their email addresses. It's a fantastic approach to expand your email marketing efforts while using text marketing. Immediately export the emails you've gathered to your preferred email marketing service. Two birds with one stone, or mouse click in this instance.

Text to Join

New members can join your SMS marketing lists by sending a single word to a short phone number known as a short code. NexText calls these keywords "textwords." Each textword is distinct, and it represents its own text messaging list.

Review Requests

Customers trust reviews more than any advertising you can come up with. And they're a fantastic way to get the word out. Send request for customer reviews via text message quickly and easily. Inquire if they'd want to post a review of your items/services on Google, Yelp, Facebook, or any other platform. An automated response is sent when they respond, with the direct link to that review site.

Birthday Club

Make contact with your consumers on their special day. Birthday Wishes will automatically deliver a personalized greeting to subscribers on their birthday. You can send a simple text message, or you can make it more formal. New subscribers will receive a follow-up text asking for their birthday after opting in.

Contests

Do you need a quick approach to connect with your consumers and expand your list? Contests are easy to set up and send to some or all of your subscribers via text message. Customers may reply to your mass email or text a keyword to join any contest you choose. A "Daily Winner" drawing or a "Text to Win" contest are two of the most popular approaches businesses often take.

Loyalty Kiosk

The Loyalty Kiosk is an iPad (or other tablet) that customers can use to sign up for your marketing list or participate in your loyalty program while they wait in line at checkout. A benefit or discount is generally included to encourage participation. Customers simply enter their mobile phone number to register and redeem the offer.

Customer Groups

Create groups within your text marketing lists. This not only helps you stay organized, but it also gives your customers a truly personal experience. Customers want information that is relevant to them. Target your marketing efforts by offering new goods, discounts, and special offers that you are confident they would enjoy. Laser-focused targeted marketing at its finest.

Subscriber Import

It is simple to bring in an existing SMS list to our text marketing platform. However, because SMS regulations are quite strict, you must have explicit written consent from your subscribers acknowledging that they consented to receive messages from you. When you import your email contacts, they are automatically added to the Contact Management Module, which is used to manage all of your subscribers.

Automated Texts

SMS marketing has several advantages, one of which is the ability to stay in touch with your consumers. You'll just spend all of your time composing and sending texts if you don't have an automated procedure. Determine the precise date and time your bulk SMS messages should be delivered with NexText. Plan several months' worth of text messages in one session.

Mobile Splash Page Builder

Text messages are wonderful, but they only allow for 160 characters. This becomes an issue when you need to provide information regarding a special deal, promotion, or event. With our Mobile Splash Page Builder, you may easily generate a quick HTML web page with all of the information you couldn't fit into your message. Then just include the link to the page in your message, and you're ready to go.

Long Code Numbers

Choose from hundreds of long code numbers rather than short codes, which are expensive and time-consuming to approve. These are ordinary 10-digit phone numbers that can be used with voice commands and SMS functionality. You can link numerous long code numbers to your account, allowing you to send messages with multiple phone numbers.

Email Integration

It's likely that you already have a software tool for email marketing that you use. That's fantastic! When a subscriber provides their email address, it can be added to the correct lists in your preferred email service if NexText's Email Capture option is enabled. Works with Mailchimp, AWeber, GetResponse, ActiveCampaign, or Sendinblue are just a few.

Broadcast from Phone

Are you out of the office with no internet access? With the Broadcast from Phone function, you can send SMS messages right from your phone. There's no need for logins. Simply text your online phone number and include a few simple instructions, and NexText will send the message to the intended group. It's quick, easy, and mobile-friendly.

Link Shortening & Tracking

Every keystroke is critical when you just have 160 characters to work with. Instead of using the entire URL in your text, NexText will shorten the link for you, freeing up space for your message. It will also keep track of how many people click on that link, allowing you to change your marketing approach as needed.

Bulk SMS Messaging

Bulk texts are ideal for delivering vital and timely information about your company, products, and services. Send a message to all of your clients at once, or send it to a smaller, more focused group of people. They're best used as a hook to get people interested in what you have to say. They can be used to promote a new product or announce a special deal. Just bear in mind not to be too spammy.

Web Opt In Forms

Create gorgeous, mobile-friendly opt-in forms that may be utilized as landing pages, at kiosks, on tablets, or embedded on your website with our form builder. It's really simple to produce these forms using our form creator because there is no design or code knowledge required.

QR Code Opt-In

Create unique QR codes that allow subscribers to sign up for your text marketing lists with a quick scan. The growing popularity of QR codes in today's society makes it an easy and fast method to expand your text marketing lists.

Email Alerts

NexText uses Email Alerts to help you keep track of new subscribers. You'll get an email alert whenever a new subscriber is added to one of your SMS marketing lists, based on your preferences. If you're getting a lot of signups, get a daily report of new people. You'll also be alerted when your text credit is running low.

Appointment Reminders

People frequently forget their appointments. Appointments that are forgotten incur costs to your company in terms of time and money. Customers or patients will get a text message reminder a day or two before their scheduled appointment using Appointment Reminders. The Appointment Reminder feature asks them to text a response to confirm, cancel, or reschedule their appointment.

SMS Text Keywords

The most straightforward approach for consumers to join one of your messaging lists is through text keywords. Advertise the phrase in your store, on your website, and on social media, and you'll have new subscribers in no time. You can establish numerous keywords using NexText's technology, making it simple to categorize your consumers based on their product or service preferences.

Loyalty Programs

Remember when loyalty programs were limited to paper punch cards that you kept in your wallet? Digital punch cards, like the old-fashioned kind, are essentially the same concept only they don't get lost, ruined, or forgotten. You can use a punch code for the day to track points automatically for each customer. When they reach a point threshold, they'll receive a notification via text.

Polls

SMS polls, like contests, are one of the simplest methods to pique your subscribers' interest. They're easy and only take a second for consumers to send a response. Have a hard time deciding on your next campaign? Do you want to know where you're excelling and where you could improve? Ask your consumers with a text-to-vote poll and let them tell you what they think.

Mobile Coupons

Create beautiful mobile coupons to give to your consumers. Have you heard that mobile/digital discounts have a 77% higher redemption rate than traditional papers coupons? They also save money on advertising. Send your existing consumers personalized coupons that they may use with their phones to build a devoted following. Set up is simple, and it's adaptable.

Message Templates

Automating as much of your marketing efforts as possible is always a smart idea. Save your most common or frequently used text messages with Message Templates so you may access and use them later. You may repeat the same exact message or make modifications to it slightly. Save time, save money.

Q&A SMS Bots

Create automated SMS question and response sequences that are activated by text messaging a keyword. The next question in the sequence will be delivered once the responder fills out the first query. These are perfect for support queries, FAQs, quizzes, and consumer feedback. Everything works automatically once it's set up.

Autoresponders

When someone joins one of your marketing lists, you may send them a text message automatically. You choose the topic and the timing. And, like a typical autoresponder, you can set up automated delivery for an unlimited number of future communications using this method. Include a discount or special offer for them. Invite them to join your social media sites too.

Detailed Campaign Analytics

Analytics are crucial to the success of any marketing campaign. Keep track of the most important data points in your text campaigns with NexText. View the number of subscribers for a set period of time. See how they signed up (text keyword, Loyalty Kiosk, Web Widget, etc.). Find out what words were used the most. And a lot more.

Facebook Integration

You've taken the time to craft the ideal message for your subscribers. Why not go further? With our Facebook integration, you may easily publish messages to your Facebook page with minimal effort. Increase views and show those who are not currently subscribers what they are missing. Make sure to include a special offer or discount to sweeten the deal.

SMS to Email / Email to SMS

You'll never miss a message. Get an email alert whenever someone texts you a message. Because the email contains the text message itself, you may just respond to the email and it will be automatically converted to a text message sent back to the client. Of course, if sending by text is more convenient for you, you can always reply that way.

Recurring Messages

Reoccuring messages are used to send automated texts to customers on a recurring basis. Stay at the front of your customers’ minds by contacting them daily, weekly, monthly, yearly, etc. By including a discount or special offer, you’ll get them back to your store sooner than later. Turn everyday customers into loyal fans of your business.

Contact Management

The Customer Management Module contains a list of all of your subscribers. You can see their phone number, the group to which they belong, how they joined up, and their name and email address (if applicable). Our search engine allows you to identify the client you're seeking in seconds. You can also send SMS messages to specific consumers or groups of customers.

Voice Broadcast

A simple text message is perfect for most occasions. But if you want to take things to the next level, try a voice message. You can type the message and NexText will convert the text to voice. Or, you can do your best Morgan Freeman imitation and upload an mp3 of your own voice (recommended!). It’s another great way to keep your subscribers engaged.

Newest Features

Your Own Domain Link Shortener

You now have the ability to shorten links in the platform using your own domain name that you register for this purpose. For example, you can register a domain name like lkshrt.co and when shortening links, it will create a link with that domain name…like lkshrt.co/1, which would then redirect to the long URL you have shortened. Most carriers no longer allow commercial link shorteners like bit.ly, goo.gl, rebrand.ly, tiny.cc, etc…and will just block the messages that contain them. Using your own domain for this purpose will allow you to bypass spam filters allowing messages to be sent with short URLs! You will also be able to track clicks on each short link you create! These stats will be available in 2 places. First, you can see the clicks for each link in the short links module where you have all your short links created. Second, you can see the number of clicks for a link you sent against a specific campaign in the logs module, inside the sent statistics page. Clicks are tracked per unique IP address. If a person clicks the short link multiple times from the same IP address, only the 1st click is tracked. The best way to track the effectiveness of a campaign is to track how many unique clicks happened from your list. If you sent to 100 people, and you received 50 clicks, you can be sure that 50 people clicked your link.

Alphanumeric Sender ID Approval Process

For countries that allow alphanumeric sender IDs to be used, we now have an alphanumeric sender ID approval process. The user can add the sender ID they want to use and it will notify the admin. The admin can then view that sender ID in the admin panel and approve it once they get the pre-registration requirements done through whatever SMS gateway provider they have an account with. Some countries require pre-registration and some do not. Once the sender ID is approved, the user will be able to select it from the drop down on the bulk SMS module. US and Canada do NOT allow alphanumeric sender IDs to be used, so you will not see this feature from the user panel if sending messages to US or Canadian numbers.

Appointment Search

In the appointments module, under appointment list, we have added a search feature allowing you to search on appointments by contact name, phone number, email, appt status, and appt date.

Change Credit Card Details

For your customers who signed up to a plan using Stripe, we have now added the ability for them to change their own credit card details through the user panel dashboard. If they needed to change cards or update the expiration date on their card, they can now do that themselves without intervention from you, the admin.

Allow Local Numbers Flag Override

In the Nov 2021 release, we added a new flag(in addition to the Allow Toll-Free Numbers flag) in the admin panel config that gives you the flexibility to allow or not allow local numbers to be searched on and obtained when getting a number through the user panel. With the new 10DLC requirements in the U.S., you may want to restrict your users from being able to get local numbers. However, that was a global flag and affected ALL user accounts. You can now override that flag on a user account level, so you may have specific user accounts that want to get a local 10DLC to use, while others that do not, you now have the flexibility to control that on a user account basis.

Change Passwords in Admin Panel

We have now added a feature in the admin panel users module where the admin can change the password for any user account. Under the Actions column, there is a new button called “Change Password” giving the admin control to change passwords if they receive requests from any of their users.

Alphanumeric Sender ID Approval Process

For countries that allow alphanumeric sender IDs to be used, we now have an alphanumeric sender ID approval process. The user can add the sender ID they want to use and it will notify the admin. The admin can then view that sender ID in the admin panel and approve it once they get the pre-registration requirements done through whatever SMS gateway provider they have an account with. Some countries require pre-registration and some do not. Once the sender ID is approved, the user will be able to select it from the drop down on the bulk SMS module. US and Canada do NOT allow alphanumeric sender IDs to be used, so you will not see this feature from the user panel if sending messages to US or Canadian numbers.

Country Permissions

We have now added the ability for the admin to block people from certain countries from creating user accounts in the platform. By default, it will allow people from the US and Canada to create user accounts. If you wanted to allow more countries, you can go into the admin panel country permissions tab and check those boxes. This can be very useful to prevent spam accounts from being created by spam bots which is usually done from other foreign countries.

Appointment Description

We have added a new appointment description field when adding a new appointment allowing you to state a reason for the appointment or add in any notes about the appointment.

Add Company Name to Appointment Messages

We have added the company name that is associated to the user account on the appointment reminder message and the optional notification message the customer receives after the appointment is created.

Send Receipt Email to Customers via Stripe

When customers purchase a 1-time/add-on credit package via Stripe, it will now send them a receipt to the email address registered on their account.

Sort by Name/Number on SMS Chat

We have added a button on the SMS chat window that will allow you to sort by contact name and number in ASC/DESC order when clicked on at the top from your available list of contacts.

Show Login Page as Home Page

We have added a new flag to the admin panel config that when turned on, will show the login page as the home page of the platform instead of the front-end sales page. There are some users who have their own sales pages built and just want to show the login page when accessing the script.

Performance Improvements in Status Callback Code

We have made changes to the code and database improving the performance in the status callbacks when the SMS gateway providers send over the status update changes for each SMS that was sent to your list. This can have a dramatic effect on server performance such as CPU usage and memory especially for large lists.

Text marketing is a valuable soultion for almost any business, organization, or non-profit you can think of.

It Works With Almost Any Type of Business

  • Restaurants

  • Real Estate

  • Auto Dealerships

  • Cannabis Dispensaries

  • Events

  • Radio Stations

  • Staffing and Recruiting

  • Schools

  • Retail

  • Fitness

  • Spas & Saloons

  • Golf Courses

  • Hotels/Hospitality

  • Grocery Stores

  • HVAC Providers

  • Dispatch & Logistics

  • Medical/Dental Offices

  • Cities

  • Places of Worship

  • Insurance

  • Laundromats

  • Food Trucks

  • Bars & Dispensaries

  • eCommerce

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